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Tuesday, May 31, 2016

8:00am – 9:00am

Breakfast

Mt. Kidd Foyer

8:30am – 10:00am

General Session

Mary Anderson BScN, MScN, CRRN

Paediatric Injury and Impact on Educational and Vocational Potential: Things to Consider in Forensic Vocational Assessment

Mt. Kidd Ballroom

Morning: 8:30 AM – 12 PM (Lunch)

Presenter: Mary Anderson BScN, MScN, CRRN

Title: Paediatric Injury and Impact on Educational and Vocational Potential: Things to Consider in Forensic Vocational Assessment

Bio: Mary Anderson is a rehabilitation nurse, case manager and school integration consultant with extensive experience working with children, youth and adults who have sustained traumatic brain, spinal cord and other physical injuries.

Description: In this seminar, Ms. Anderson will offer realistic insight into the impact of complex injury and many of the systemic issues experienced by individuals in the course of their rehabilitation, community, school and ultimately their work integration. The seminar will be valuable to Vocational Evaluators working in either forensic or rehabilitative areas or those who must consider residual employability potential and related factors.

10:00am – 10:30am

Coffee Break

Mt. Kidd Ballroom

10:30am – 12:00pm

General Session

Mary Anderson BScN, MScN, CRRN

Paediatric Injury and Impact on Educational and Vocational Potential: Things to Consider in Forensic Vocational Assessment

Mt. Kidd Ballroom

Morning: 8:30 AM – 12 PM (Lunch)

Presenter: Mary Anderson BScN, MScN, CRRN

Title: Paediatric Injury and Impact on Educational and Vocational Potential: Things to Consider in Forensic Vocational Assessment

Bio: Mary Anderson is a rehabilitation nurse, case manager and school integration consultant with extensive experience working with children, youth and adults who have sustained traumatic brain, spinal cord and other physical injuries.

Description: In this seminar, Ms. Anderson will offer realistic insight into the impact of complex injury and many of the systemic issues experienced by individuals in the course of their rehabilitation, community, school and ultimately their work integration. The seminar will be valuable to Vocational Evaluators working in either forensic or rehabilitative areas or those who must consider residual employability potential and related factors.

12:00pm – 1:00pm

Lunch

Mt. Kidd Ballroom

1:00pm – 2:30pm

General Session

Sean Fitzgerald CCVE(D), CVRP, CLCP

 Impact of Scarring/Burns and Facial Disfigurement on Earning Capacity

Mt. Kidd Ballroom

Disfigurement can cause one to experience a partial loss of income as well as create loss of opportunity for individuals living daily with his vocational handicap. In this presentation, Mr. Fitzgerald will provide a detailed overview on what this vocational handicap is along with the methodology he uses to support this case. In addition, he will provide an overview of the statistical research to aid you in addressing this partial loss of income.


Sean Fitzgerald CCVE(D), CVRP, CLCP

Sean Fitzgerald is a past president of CAVEWAS and current president of the College of Vocational Rehabilitation Professionals. Sean is a CCVE(D), CVRP, CLCP and he is currently enrolled at Middlesex University, London UK where he is working (via a blended part-time program) towards his doctorate degree in the area of earning capacity.

2:30pm – 3:00pm

Coffee Break

Mt. Kidd Ballroom

3:00pm – 4:30pm

General Session

Diana Vissers, MA (Disability Management), RRP, MCVP

Psychosocial Factors Impacting Disability: Why Do They Matter for Vocational Evaluation?

Mt. Kidd Ballroom

 

Diana Vissers, MA (Disability Management), RRP, MCVP

Bio: Diana is a professional disability management consultant with a focus on mental health. She has worked with a variety of client groups for 24 years including disability insurers, WCB’s, public and private sector employers and union groups. She is founder of Work to Wellness Rehabilitation Inc., a corporation that specializes in disability prevention and promoting return to work in complex situations. She currently assists organizations to assess their workplace for psychological safety risks and provides training and recommendations to improve mental health literacy and management in the workplace. Diana is a Director and Vice President of BC-Vocational Rehabilitation Association. She has a Masters’ degree in Disability Management with a special interest in mental health prevention and management in the workplace. She has a passion for helping employers understand their role in workplace health, and to create change that impacts every aspect of the organization. She delivers presentations and workshops at professional conferences, employer organizations, and is an Instructor at Simon Fraser University and British Columbia Institute of Technology.

Description: This interactive and dynamic workshop is designed to provide information relating to psycho-social factors for disability and return to work. The workshop will provide attendees with understanding of non-medical influences on work disability, particularly those that relate to the workplace. Participants will explore the implications of these factors on their role. Using collaborative activities, participants will develop tools to use in their workplace. There will be ample opportunity for discussion and problem solving within the workshop format.

4:30pm-6:00pm

CAVEWAS Board of Directors Meeting & Dinner

6:00pm-8:00pm

National Outgoing Board Meeting & Dinner

Room: Walker

 

 

Wednesday June 1st, 2016

8:00am-5:30pm

VRA National Conference

8:00am – 9:00am

Breakfast

Mt. Kidd Foyer

9:00am – 10:00am

Plenary Session

Todd Hirsch-Chief Economist ATB Financial & Author of The Boiling Frog Dilemma

Presented by ATB

Mt. Kidd Ballroom

The Boiling Frog Dilemma: Saving Canada from Economic Decline


Presented by ATB

What creates wealth? Well, the answer may surprise you.

Economic wealth isn’t created by oil and gas molecules in the ground, nor by an auto assembly plant. It isn’t created by tax credits or subsidies. It isn’t even created by economic development programs. Wealth starts with one thing: an idea.

In this presentation, based on the book he wrote with ATB Financial colleague Rob Roach, Todd claims that Canada in the 21st century is at risk of falling behind internationally. We need to seriously “up our game” in terms of creativity, innovation, risk taking, entrepreneurialism, cosmopolitanism, community and re-thinking environmental stewardship—or risk becoming economically irrelevant on the global stage.

Todd Hirsch

Chief Economist ATB Financial

Todd Hirsch is ATB Financial's Chief Economist. He holds a BA Honours in Economics from the University of Alberta and an MA in Economics from the University of Calgary. For over 20 years he’s worked as an economist at Canadian Pacific Railway, the Canada West Foundation and the Bank of Canada. For almost a decade, Todd taught economics at the University of Calgary. He released his first book, The Boiling Frog Dilemma: Saving Canada from Economic Decline in 2012.

Todd provides economic commentary for several Canadian media outlets and is a regular columnist for the Globe and Mail. He currently serves on the University of Calgary Board of Governors and is the chair of the Calgary Arts Academy. Todd recently received the U of A’s Alumni Honour Award.

He also writes an economic update that is sent to thousands of subscribers around the world everyday. Its called The Owl and you can subscribe at atb.com/economics.

About ATB Financial

ATB Financial is the largest Alberta-­‐based financial institution, with assets of over $37.7 billion. It provides Retail Financial Services, Business and Agriculture Financial Services, Investor Services, and Corporate Financial Services to more than 676,000 Albertans in 242 communities. It provides service through almost 200 branches and over 100 agencies, telephone and Internet banking, a Customer Contact Centre, and Automated Banking Machines. ATB has been named one of Canada's 50 Best Employers by Maclean's Magazine and one of Canada's Top 100 Employers and Alberta's Top 55 Employers by Mediacorp Canada Inc.

10:00am – 10:30am

Coffee Break

Mt. Kidd Foyer

10:30am – 12:00pm

Breakout Session

Viki Scott-RTW in Unionized Environments

Room: Nakiska

Breakout Session

Mark Wafer –Inclusive Employment From An Employer Perspective

Room: Wildflower

Ms. Viki Scott

RC (c); BSc OccHealth; RRP; CHRM; MBA; ADR (c)

Viki Scott is the President and Principal Consultant of Scott & Associates Inc.

Viki has an extensive history with both the public and private sectors, primarily in unionized environments. She has lead significant change management initiatives for major public, non for profit and private sector organizations. Her leadership positions include the Ontario Ministry of Community Safety and Correctional Services, Workplace Health and Safety Agency, OPSEU and Extendicare, Canada In addition, she was a National Practice Leader at Watson Wyatt Worldwide and a Senior Manager with KPMG LLP where she directed and lead a high performance team supplying direct technical consulting services to Employers concentrating in the areas of labour management relations, occupational health & safety, absence and attendance and human resource management consulting practice. She also, has had the privilege of being a Chief of Staff and Senior Advisor to an Ontario Cabinet Minister where she influenced the appointment of the first Employment Equity Commissioner for the Province of Ontario.

Viki has a particular expertise in labour management relations, with both employer and union sided experience, and has been successful in introducing workplace interest based consensus models for managing identified areas of conflict. She has established a reputation for the effective work she has lead resulting from her Transformational Mediation skills she brings to the parties for resolving conflict.

She has developed strong working relationships with the various government Labour Agencies and has an in-depth knowledge of federal and provincial workplace statutes. She has presented cases before the Workers Compensation Appeals Tribunal, Labour Relations Board, Grievance Settlement Board, Pay Equity Commission and the Human Rights Commission. Viki lead the Employment Equity initiative for a major public sector union and successfully negotiated and implemented various Employment Equity Plans with the OPS and BPS Sector Employers. She also led a provincial Pay Equity Negotiation Team responsible for negotiating well over 400 Pay Equity Agreements. As a Rehabilitation Specialist, Viki has been very successful with supporting workplace parties in developing strategies for meeting their return to work and workplace accommodation obligations.

Viki has also worked with various employers in meeting Occupational Health and Safety due diligence compliance in Canadian (Provincial and Federal), U.S.A., and European jurisdictions. She has developed standardized assessment and diagnostic tools that are used for identifying and minimizing risks. One of her many accomplishments is that in her capacity as the Senior Development Officer with the Ontario Workplace Health and Safety Agency, she was responsible for the development and implementation of the Occupational Health and Safety Certification Training Program. In addition, during her tenure with the Ontario Ministry of Community Safety and Correctional Services she received a number of commendations for her leadership during a provincial strike, SARS and the provincial “blackout”.

Viki has worked with a wide range of Bargaining Agents such as CAW, OPSEU, CUPE, AMAPCEO, CEP, USWA, OPSSU, ASU, UFCW, PSAC, LIUNA, PAO, AJC, ONA, OLBEU, SEIU, UNIFOR and the Teamsters Union.

Viki has an MBA with a concentration in Human Resource Management and a Bachelor of Science, in Occupational Health. Viki also holds post graduate degrees in Alternative Dispute Resolution from York University and in Human Resource Management. She also has an Advanced Certificate in Board Governance. She is a Registered Rehabilitation Professional operating under license #SCOV0381-R. Viki has held Associate Professorship positions with the Rehabilitation Services Program, Seneca@York, and the Transformational Leadership Program for Women at Atkinson College, York University and in the Disability Management Program for the National Institute for Disability Management and Research. She currently is a Professor with the Seneca@York Government Relations Post Degree Program and the Public Relations -Corporate Communications Post Degree Program. She is also an Adjunct Professor with the Ryerson University Center for Labour Management Relations.

Viki has received Order in Council Appointments (Ontario Cabinet) for the North York Board of Health, and the Toronto Hospital Community Advisory Board, held Executive positions with the Canadian Association of Rehabilitation Professionals, the Ontario Association of Rehabilitation Professionals and the Canadian Association for Disability Management Coordinators. She is a member of the Human Resources Professionals Association of Ontario, the Society for Human Resources Management, the ADR Institute of Canada, the Ontario Bar Association ADR Section (Affiliate), the ADR Institute of Ontario, the Canadian Industrial Relations Association, the Association for Conflict Resolution, the Conflict Resolution Network of Canada, the Association for International Arbitration, the International Association on Workplace Bullying and Harassment, the National Association Safety Professionals, the Canadian Society of Safety Engineering, the National Case Management Network, the Case Management Society of America (CMSA), the Vocational Rehabilitation Association of Canada, the Vocational Rehabilitation Association of Ontario, the Canadian Association of University Teachers, the International Federation of University Women, the Canadian Federation of University Women, the Canadian Pain Society, the Women’s Executive Network, an Associate Member of the Canadian Society of Medical Evaluators and an inducted Member of the Women of Influence. She is a past Member of the Humber River Regional Hospital Board of Directors and Quality Assurance Committee. She is also a member of the Toronto Board of Trade, the Government Relations Institute of Canada, the Public Affairs Association of Canada, and the Institute for Public Administration of Canada.

Mark Wafer

Franchise Owner , Tim Hortons

Mark Wafer is the owner of six Tim Hortons restaurants located in Toronto, Ontario. In the past 18 years Mark and his wife Valarie have hired 85 people with disabilities in meaningful and competitively paid positions and currently employ 36 people with disabilities in all aspects of the business including entry level positions, logistics, customer service, production, administration and management.

Mark is not only a leading advocate for people with disabilities in the area of employment but also the lead business champion on the rotary at work initiative, a member of Ontario's Lieutenant Governors accessibility team, an inaugural inductee into Ontario's Champions league and one of four members of the Federal governments panel on opportunities for people with disabilities in the workforce.

Mark lives with his wife Valarie in Ashburn, Ontario. In his spare time, Mark is a motorsports enthusiast, a race car driver and a former amateur race car champion.

12:00pm – 1:30pm

VRA Canada AGM & Lunch

Mt. Kidd Ballroom

1:30pm – 2:30pm

Plenary Session

LeRoy Brower, Assistant Information and Privacy Commissioner

Ethics

Mt. Kidd Ballroom

LeRoy Brower

Assistant Information and Privacy Commissioner-Ethics

LeRoy Brower is a leader in the areas of access and privacy law and information management, with particular expertise in access to information, privacy risk assessment and policy development. He has 20 years of experience in overseeing, implementing and providing policy options related to access and privacy law and information management within two Commissioner Offices, Alberta Health, Municipal Affairs, Environment and Energy, and Family and Social Services. LeRoy was a child abuse investigator for Social Services prior to becoming involved in the field of privacy in 1995.

LeRoy is currently the Assistant Information and Privacy Commissioner for Alberta. In this role, LeRoy advises the Commissioner in the development of strategic planning, priorities and procedures for the office, and leads planning and direction for the Intake and Case Review unit, Mediation and Investigation and the Compliance and Special Investigations teams.

2:30pm – 3:00pm

Coffee Break

Mt. Kidd Foyer

3:00pm – 4:00pm

Breakout Session

Micheal Pietrus-“Changing How We See Mental Illness.”

Room: Nakiska

Breakout Session

Kevin Lippold (PASC) and Sean McEwen - Inclusive Employment: Successes and Learning

Room: Wildflower

Micheal Pietrus

Director, MHFA & Opening Minds

• Director of Mental Health First Aid and the Mental Health Commission of Canada’s international award winning anti-stigma initiative Opening Minds. In February 2015, Opening Minds received the Innovator Award from the organizers of the 7th Together Against Stigma Conference in San Francisco as the “…program which creates a major impact through new approaches that inspire new possibilities and/or disrupts prevailing views.”

• Under Micheal’s leadership, the Commission launched Opening Minds, its 10-year anti-stigma/anti-discrimination initiative which is the largest systematic effort to reduce the stigma of mental illness in Canadian history. He was appointed Director of MHFA in July 2015

• Micheal is a founder of the Global Anti-stigma Alliance, which is composed of more than 20 international organizations working to reduce the stigma associated with mental illness

• He is a former member of the Board of the Alberta Lieutenant Governor’s Circle on Mental Health and Addictions and is a member of the advisory committee for the Centre for Dignity, Recovery and Empowerment, San Francisco, CA.

• Micheal was also a Director with the Alberta Mental Health Board.

Kevin Lippold

Resource Coordinator at Progressive Alternatives Society of Calgary (PASC)

PASC was established in 1985 as a supportive employment program for adults with intellectual disabilities. PASC’s primary operating practices include personalized planning, one on one supports, collaborative partnerships and responsiveness to evolving employer, workforce and participant needs.

Kevin Lippold, MBA-International Marketing
In 2007 he achieved a Business, International Marketing Degree from Mount Royal University, Calgary, AB.

Experience:
Resource Coordinator, Progressive Alternatives Society of Calgary (PASC), April 2013 – Present (3 years), Calgary, Alberta

• Connecting with Employers to fill their organizational needs

• New Staff Orientation

• Program Planning/Caseload Management

• Intake

• Planning meetings

• Areas outside of employment – housing, medical, food etc.

• Administration – yearly government paper work, scheduling, vacation requests

• Staff supervision

• Staff evaluations


Sean McEwen

Sean McEwen is currently Director of Employment Services at Calgary Alternative Support Services. He has over 30 years of experience working with people with disabilities in a variety of settings. For the past 18 years Sean has been working in Supported Employment and Supported Entrepreneurship service delivery and design. As a Senior Consultant at RealEyes Capacity Consultants, Sean engages with service providers and business to build their capacity in Workplace Diversity and Inclusion. An avid proponent of Social Innovation, Sean has helped developed social media networks and regional networks dedicated to the Employment Inclusion of people with disabilities. He has also co-developed and facilitated provincial curriculum in Supported Employment and Career Counsellor Training through the Alberta Council of Disability Services.

Sean’s educational background is in Youth Services and Emotional Disturbance. He is a Certified Employment Specialist and has chaired the board of directors for both the Alberta Association for Supported Employment, as well as the Canadian Association of Supported Employment. Both of these associations have utilized ‘Best Practice Documents’ authored by Sean. He also blogs about work in the sector on a weekly basis.

Sean has presented on a range of topics pertaining to employment inclusion and business development for persons with disabilities at numerous provincial and national conferences – as well as at a number of colleges and universities.

When not working, Sean’s attention is directed to family, friends, mountain-biking and snow-boarding.

4:00pm – 5:00pm

Plenary Session

Ruben Nelson –  The Future of Your Profession

Mt. Kidd Ballroom

Ruben Nelson

Ruben is much sought-after as a speaker and consultant. He also has a strong background in public policy and as an advisor to both elected officials and bureaucrats. He works in every region and sector of Canada. He is at home in corporate board rooms and church basements.

Ruben studied at Queen’s University (Philosophy, Politics & Theology), lived in India and worked in Ottawa.

Ruben is active in the community. In 1989, he conceived of Calgary as an Information Port and chaired the first phase of the Calgary InfoPort initiative. For eight years Ruben facilitated the Prosperity South process. He has also served as a Governor of the Calgary Economic Development Authority. Ruben was honoured by Rotary International in 1997, when he was named a Paul Harris Fellow. Today, he is a board member of The Enviros Wilderness School Association.

Ruben Nelson is the only Canadian who is a fellow of the World Business Academy, the World Academy of Art and Science and the Meridian International Institute for Leadership, Governance, Change and the Future. He is also President of Square One Management Ltd. and The Alliance for Capitalizing on Change. In the late 1980s, Ruben directed Canada’s only research project into our transition to a post-Industrial society and economy. He has advised CEOs and Cabinet Ministers from Victoria to Halifax. Ruben also has a rich experience with voluntary organizations – at both the practical and policy levels.

7:30pm – 10:30pm

Cocktail Reception
Ben Miles Quartet

With Appetizers

Hosted by VRA Alberta

Mt. Kidd Ballroom

BMQ BMQ

Leading his ensemble on flugelhorn and trumpet, Ben Miles and his trio complement social gatherings with their light and lyrical musical stylings and are a regular feature at private events where conversation and mingling are on the agenda. The Ben Miles Quartet will be presenting a collection of well-known and recognizable swing, cool jazz and song standards from the 40’s through to the 70’s.

 

Thursday June 2nd, 2016

7:30am – 8:30am

Breakfast

Mt. Kidd Foyer

8:30am – 10:00am

Plenary Session

Michael Kerr- Inspiring Leadership: Creating a Purpose-Driven, Values-Based, Innovative and Yes, Fun Culture for a 21st-Century Workforce

Presented by VRA Alberta

Mt. Kidd Ballroom

Michael Kerr, CSP

Michael Kerr, CSP (Certified Speaking Professional), Canadian Speaking Hall of Fame inductee, is an international business speaker, very funny motivational speaker, workshop trainer, and the author of six books including, Inspiring Workplaces – Creating the Kind of Workplace Where Everyone Wants to Work , and, most recently, The Humor Advantage: Why Some Businesses Are Laughing All the Way to the Bank. Michael travels the world researching, writing, and speaking about inspiring workplace cultures. He is known as one of North America’s leading speakers on workplace culture and on how businesses leverage their humor resources to deliver outrageous results -including lower absenteeism rates, lower employee turnover rates, less stress, more creativity, more effective communication, and increased sales. His hilarious, inspiring, and thought-provoking programs are often rated as having the greatest impact and relevance of any presentation at a conference, which is why Michael is listed as one of Canada’s most requested funny motivational business speakers.

Michael has delivered his captivating keynote presentations and training workshops to more than 2,000 audiences, from Iran to Texas, from Austria to Australia. His programs offer relevant, practical ideas delivered with his memorable brand of high-energy, clean humor. “Inspiring,” “hilarious,” “energizing,” “fabulous ideas,” and “incredibly relevant and timely content,” are phrases clients repeatedly use to describe the impact of his presentations.

Michael’s latest book, The Humor Advantage has been described as “the definitive book on humor in the workplace,” while his book, Inspiring Workplaces – Creating the Kind of Workplace Where Everyone Wants to Work, has been called “an inspiring blueprint for workplace success.”

Inspiring Leadership: Creating a Purpose-Driven, Values-Based, Innovative and Yes, Fun Culture for a 21st-Century Workforce

Why This Topic? Culture drive success. When I ask inspiring leaders from around the world what’s been more important to their success – business strategy or culture, 95% say it’s their culture. But great cultures don’t happen by accident. An inspiring culture requires a dedicated commitment by every leader in an organization. The Human Capital Institute suggests that 70% of a leaders’ time should be focussed on talent development and culture building – culture is just that important. So if you want an inspiring culture, there’s no getting around it – you need to invest in making that happen!

Why Invest in Inspiring Leadership Training? Providing your leaders with the insights, inspiration and tools to focus intentionally on building an inspiring culture will help you:

• Build a culture that delivers better bottom line business results

• Foster a culture that will attract more employees who are a better fit for your organization

• Improve your employee retention rates and reduce employee absenteeism rates

• Build greater resiliency in the face of unexpected change

• Build a culture where leaders and employees actively seek out change, challenge assumptions, and become restless with the status quo

• Build a culture that thrives on ideas and turning ideas into action

• Build a culture that puts people first and service first

• Reduce silos and improve teamwork

• Reduce stress and conflict in the workplace

• Increase happiness levels of nearly everyone in your workplace (“ nearly everyone” because, let’s be honest, no matter what you do, there’s just no pleasing some people )

10:00am – 10:30am

Coffee Break

Mt. Kidd Foyer

10:30am – 12:00pm

Break Out Session

Don Smith- The Multidisciplinary Approach; How to Close a Disability Claim in 12 Weeks or Less

Room: Wildflower

Break Out Session

Linda R. Crockett, MSW, RSW Resolving Workplace Bullying: using education, prevention, intervention,

and a variety of recovery tools

Room: Nakiska

Don Smith

Don Smith has been a probation officer working with sexual offenders (1980-1995) and was a private counselor working with victims and offenders, as well as clients dealing with traumatic histories. Post-traumatic stress disorder (PTSD) is a significant factor in depression, anxiety and behaviors that are offensive. Don provided corrections staff with training related to sexual assault and victimization. He also has delivered treatment programs for offenders based on Cognitive Behavioral Therapy.

Don became a Rehab Consultant in 1999 after delivering a presentation on the relationship between trauma history and disability. Specializing in mental health and chronic pain, he has worked with numerous employees, mainly teachers, dealing with mental health disabilities, helping them to access resources, develop resiliency and, ultimately, return to work. He has developed and facilitated group programs for teachers struggling with stressors in the workplace and being somewhat symptomatic. The program was designed to specifically develop resiliency skills to maintain and enhance their level of function at work.

Don has since become the owner and CEO of Vital Life, a company specializing in disability management from a holistic perspective which includes mental, physical and financial well-being. Vital Life focuses on achieving work-life balance through health and hard work, recognizing that financial well-being comes from being gainfully and happily employed, feeling safe and comfortable in their employment.

Linda R. Crockett, MSW, RSW

Linda has been a professional social worker for over 26 years. As a witness and target of Workplace Bullying (including mobbing) in her own profession, her career is dedicated to development of a Centre which provides education, intervention, prevention, and recovery services for anyone affected by behaviours of bullying. Linda offers a holistic perspective to addressing the diverse, multi-layered, complex phenomenon of bullying.

She completed her Masters of Social Work Degree with a specialty in this area and later completed additional training at the Workplace Bullying Institute with Dr. Gary Namie. In August of 2015 Linda completed the Inaugural Summer School: Formulating Evidence Based Treatment for Targets of Bullying which was hosted by the International Association of Workplace Bullying and Harassment. Researchers and therapists from around the world shared their work with 24 helping professionals. This included assessment, diagnosis and treatment frameworks for treating people traumatized by bullying and harassment.

Linda has created a service in Edmonton Alberta to support healthy changes and increase health and safety for all communities within and outside of Alberta.

As a presenter, Linda has facilitated workshops to social workers, teachers, youth justice volunteers, the Edmonton Support Network, First Nation and Métis Communities, teens entering the workplace, domestic violence survivors preparing for the workplace, and more.

As a therapist, Linda offers a safe and confidential space for clients to feel heard and validated. Clients need to process their story and experience support during a difficult decision making period. Linda supports her clients with brainstorming solutions and options while treating symptoms that may vary from e.g. anxiety, fear, confusion, and the effects of isolation or ostracism. Many of Linda’s clients find themselves struggling with the complexity of navigating numerous systems e.g. insurance companies, medical teams, unions, and human resources. Linda is skilled and thorough when identifying gaps within these organizations, she offers support and individualized recommendations.

12:00pm – 1:00pm

 Lunch

Mt. Kidd Ballroom

1:00pm – 2:00pm

Plenary Session

Sinclair MacRae Ph.D., Associate Professor of Professional and Business Ethics at Mount Royal University - Ethics

Mt. Kidd Ballroom

Dr. Sinclair MacRae

Sinclair MacRae Ph.D., Associate Professor of Professional and Business Ethics at Mount Royal University, is a passionate and award-winning speaker, teacher, researcher, author, and consultant. Sinclair can help you improve business profitability and organizational performance through enhancing employee engagement, workplace culture, and ethics.

Sinclair’s focus is on the practical and actionable; his delivery style is casual, accessible, and humorous, His presentations are content-driven, drawing on his extensive experience and expertise. He is currently researching and writing a book on the business case for trust and ethics. His first book, An Introduction to Ethics: Theories, Perspectives, and Issues, was published by Pearson Education Canada.

Sinclair is the author of the Mount Royal Faculty Association’s Code of Ethics and longstanding Chair of its Ethics Committee. He is a member of a number of professional and community-based associations including the Administrative Sciences Association of Canada, the Canadian Association of Research Ethics Boards, the Canadian Business Ethics Research Network, the Integrity Network of Calgary, and the Alberta Press Council.

2:00pm – 2:30pm

Coffee Break

Convention Foyer

2:30pm – 3:30pm

Breakout Session

Sheila Newell- Performance Management

Room: Nakiska

Breakout Session

Jennifer Dunn BScPT - mRehabilitation - Exploration of the trends in use of technology to provide services that support recovery outside of clinical environments.

Room: Wildflower

Performance Management

The most common and most stress-laden mistake front line supervisors, managers, and leaders make is believing they are responsible for making their employees work harder, faster, or better. Supervision, management, and team leadership are hard enough without taking on responsibilities that belong to someone else.

In this keynote, seminar presentation or workshop, Sheila talks and works with your group to place the responsibility for producing quality results back where it belongs – squarely on your employees’ shoulders.

You will learn how much more respect you are showing for your staff when you expect and require them to do the work they were hired to perform and how much more respect you will receive in return when you learn how to step aside and let them do it.

Sheila’s presentation or workshop is not about abdication; it’s about accountability and empowerment – real empowerment, as opposed to lip service. It’s about learning how to help your employees take pride in doing their very best. It’s also about understanding the difference between ability to do the job and willingness to do the job.

What you will be able to apply:

• How to discover strengths and limitations – yours and your employees,

• How to sidestep the most common snares & hazards,

• How to achieve a greater understanding that will result in increased loyalty, and enhanced staff productivity, and

• How to experience the joy of leading and supervising.

“You can have a better team or … when absolutely necessary … a different team. You can become a better leader!”

mRehabilitation


Presented by CBI Health

mRehabilitation- Exploration of the trends in use of technology to provide services that support recovery outside of clinical environments.

• What are the barriers and risks?

• How can they be mitigated?

• Current tools that have clinical relevance.

• How does this address service gaps. Is it effective – what does the research say?

• What does the future hold.



Jennifer Dunn, BScPT

Physiotherapist, AB Regional Manager Disability Services
CBI Health Group

Jennifer has over 18 years of experience in working as a Physical Therapist, and started her focus in Orthopaedic focused care. She went on to complete requirements to be on the Spinal Manipulation Roster as well as Injury Management Consultant Roster with the Physiotherapy College + Association. She has completed extensive training in Functional Capacity Evaluations, both Physical and Cognitive, Chronic Pain, Cancer Survivorship, Medical Legal Expert training, Motivational Interviewing and CBT. Jennifer has spent her clinical years working with a wide variety of clients individually as well as in multidisciplinary teams.

Always interested in finding ways to solve barriers to care, including optimizing outcomes, cost effectiveness, and access to care, Jennifer has developed an interest in using technology to help address these issues over the past 10 years. She has implemented individualized programs to work with clients that are not able to attend traditional clinical models to access services regularly, or at all, and to find ways to support their recovery in their communities and work places. She also works to be able to find ways to objectively monitor their progress and function, using technology. This field of practice started as Telehealth or eHealth, but with the trends of technology, has progressed to mRehabilitation.

Jennifer has presented in conferences, seminars, and educational events both internally and externally. She speaks on biopsychosocial models of care, client engagement, pain, complex clients, triage/navigation, FCE, and mRehabilitation. She is presently involved in working on developing various mRehabilitation service streams that are standardized and replicable as well as evaluating their effectiveness.

3:30pm – 4:30pm

Plenary Session

Eddie Lemoine – Journey to Engagement: Is doing “More with Less” a flawed strategy?

Mt. Kidd Ballroom

Eddie LeMoine

Eddie LeMoine is an international speaker, bestselling author and employee engagement expert. He is one of the world's most sought-after experts on changing demographics, diversity and performance development. A Canadian-born international author, keynote speaker, seminar leader and corporate trainer, he specializes in leadership, employee engagement and the psychology of success.

"Engaged employees are committed, competent, and the most prized asset in today's business world."

Through his inspiring stories, great sense of humor and genuine care for people, Eddie easily connects with—and motivates—audiences all over the world. Eddie's unprecedented success is due to his powerful ability to close the gap between business results and personal development. He inspires greatness in corporations by inspiring greatness in individuals.

"Successful leaders know how to engage the hearts, hands and minds of employees."

With innovation and creativity, Eddie moves people towards brilliance—and the results are immediate. His keynotes and seminars, rich with content, leave audience members energized and with the tools they need to implement change in both their work and personal lives.

In A Journey to Engagement: How to Attract, Retain and Motivate a Winning Team, Eddie offers a proven process for engaging employees. Attendees learn how to:

• Recognize their strengths as a team and work collectively to produce a stronger output

• Attract and retaining a skilled workforce

• Increase productivity while reducing cost

• Understand age, gender and cultural diversity and their influence on the workplace

• Motivate the four generations in the workplace

• Interpret future trends and their impact on the organization

• Implement the three steps in closing the engagement gap.

4:30pm-5:00pm

Closing Remarks

Mt. Kidd Ballroom